Homeless Services

Eliot provides a variety of mental health and other support services to the adult homeless population


Homeless Outreach

Eliot’s Homeless Outreach begins with the federal Project for Assistance in Transition from Homelessness (PATH), which provides services to individuals with serious mental health illnesses, as well as those with co-occurring substance use disorders, who are homeless or at risk of becoming homeless.  Our Outreach Clinicians and Shelter Specialists provide support services directly to homeless individuals residing in emergency shelters or on the streets throughout Massachusetts.

Services include:

Mental Health Assessment      Benefit Assistance
Counseling Services Referral
Advocacy Housing Assistance


The PATH program operates in nearly 50 sites throughout the Commonwealth. PATH Clinicians receive referrals from emergency shelter staff and assess each client’s need for a variety of clinical and support services. Staff work in conjunction with a number of federal, state and local community agencies to coordinate services and assist clients in making a successful transition to the community.

 Homeless Supports

Our Homeless Support Services consist of two programs serving Greater Boston and other major population centers throughout Massachusetts, with the goal of assisting residents in finding permanent supportive housing and making the transition to community living.

The Safe Haven Shelter for Women is a transitional shelter open 7 days a week for homeless women with severe and persistent mental illness living on the streets in Back Bay, Boston Common, and Downtown Crossing. Referrals to Safe Haven primarily come from Metro-Boston DMH, but Safe Haven will consider referrals from other Social Service programs in Boston and Cambridge.

The Safe Haven program offers:

Temporary Shelter
     Housing Assistance
Mental Health Assessment Benefit and Entitlement Linkages
Counseling Meals and Laundry
Case Management Services Referral


The Tenancy Preservation Program (TPP) operates within the jurisdiction of the Northeast Housing Court which covers Essex and Middlesex Counties. TPP provides clinical consultation to the court in eviction cases that are entitled to “reasonable accommodations” due to the presence of a documented mental health or physical disability. Clinicians assist the Housing Court including judges, mediators and social service providers, to maintain stable housing for tenants by helping with referrals for treatment and support in order to resolve tenancy issues and prevent eviction. Eliot TPP staff may also provide consultation to cases where an eviction is imminent and additional community support services are needed.

For more information, please contact Homelessservices@eliotchs.org