Emergency Services

To Reach Us In An Emergency, Call (800) 988-1111   

Eliot provides mobile psychiatric evaluation, crisis intervention, stabilization, and follow up for those in acute psychiatric distress.

Our multidisciplinary team comprised of Mental Health Counselors, Social Workers, Peer Specialists, and Family Partners provide person and family centered support and services wherever and whenever it is needed. Eliot’s Psychiatric Emergency Services Program is available 24 hours a day, 365 days a year, and provides the following:

Crisis Intervention and Management:   Linkage and Referral To:  
Emergency Psychiatric Evaluation   Outpatient Therapy  
Mobile Outreach   Medication Evaluation & Monitoring  
Diagnostic Assessment   Intensive Day Treatment  
Crisis Management and Stabilization   Partial Hospitalization and SOAP  
Consultation and Support   Community Crisis Stabilization Service  
Risk & Safety Assessment and Planning   Community Support Programs  
Warm Line Services   Detoxification Services  
In-Patient Hospitalization      


Eliot’s Youth Mobile Crisis Intervention services are available to children, youth and families under the age of 21. Each youth and family is served by a team of professionals comprised of a Clinician and Family Partner.  Team members provide assessment, intervention, and stabilization in the home, school or community for individuals experiencing a behavioral health crisis.  Services are individualized and family-focused, offering support, education, and crisis management for up to 7 days.  Service is provided 24 hours a day, 7 days a week.

Our service area includes the following municipalities:

Everett   Melrose     Stoneham
Lynn   Nahant   Swampscott
Lynnfield   North Reading   Wakefield
Malden   Reading    
Medford   Saugus    


Eliot’s Community Crisis Stabilization (CCS) Program located in Lynn provides assessment and treatment delivering short term 24 hour treatment for adults in a structured and supportive environment.  CCS provides person-centered stabilization and support of individuals in psychiatric distress in the least restrictive environment.  Access to the CCS Program is provided through Eliot’s Emergency Psychiatric Services.

Services Include:

Group, individual, and family therapy     Crisis prevention planning
Medication evaluation and monitoring     Case management
Crisis intervention     Nursing services

Emergency Services

To reach Eliot's Emergency Services in an emergency, call 1 (800) 988-1111.

Children, Youth, and Families Behavioral Health

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